Account, History & Payment
9 articles
How to update your payment method or fix a declined card
How to delete your Brick account or request your data (GDPR)
Where to find your receipt for a Brick rental
What should I do if a power bank does not eject from a Brick station?
What are the policies and procedures for renting and returning Brick power banks?
How are deposit refunds processed for Brick rentals, and when will I receive my refund?
Why was I charged a temporary hold amount, and how does the refund process work?
Why was I charged more than expected for my power bank rental?
How long does it take to receive a refund, and what should I do if it’s delayed?