Any identified issues shall be reported to Brick HQ, and delivered stations shall be inspected upon delivery. Malfunctions that occur later than after delivery have to be shown to be due to manufacturing faults and not later handling. The Network Partner shall support Brick with sufficient documentation to pursue any warranty claims further with the manufacturer.
If there is a factory related issue with the hardware I received, how do I proceed?
How to proceed if you as a partner receive faulty hardware
Updated over 2 years ago